Expected delivery time: 7-14 working days inside Pakistan (Once the order has been confirmed)
10-21 working days for international orders (Once the order has been confirmed)
Due to a surge of orders during discounts and new collection releases, order delivery/dispatch may be delayed. Due to logistical challenges caused by the COVID-19 lockout, delivery dates have been impacted.
COVID-19: Due to the COVID-19 scenario, the Government of Pakistan's SOPs, foreign travel restrictions, and the limits of the last mile partners, your orders may be delayed.
Modifications to the address are not permitted once the order has been submitted (including cod and online paid orders)
Orders in Pakistan fulfilled by the best couriers in Pakistan.
DHL or FedEx International fulfill International Orders
Please allow up to two working days for orders placed Monday through Friday. Orders placed on Saturdays and Sundays, as well as any gazetted holidays, will be processed the next business day. Orders may be delayed temporarily during peak hours or due to delays in information verification. Orders submitted through our online payment system are subject to a fraud check and will be processed further once our payment processor has cleared them.
Payments will be collected from the shipping address for all cash on delivery methods. Once the order is shipped, you will receive an email contacting tracking information, be sure to check the junk/spam folder as well.
On international orders, shipping costs are calculated depending on the destination, size, and weight of your product. The buyer is responsible for any customs charges or taxes imposed by the relevant country's government.
If the fraud status is 'failed,' the order is automatically cancelled. We check orders with a maximum of four confirmation calls for cash on delivery orders. Your order will be cancelled if it is left unattended.
Orders can be cancelled at any time before they are completed at the request of the client. Mushtaq Cloth Store reserves the right to cancel orders for any reason, including but not limited to: Items that are out of stock, include pricing mistakes or technological glitches.
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